To reduce the risk of pharmacy errors, and ensure you have the medication you need, prescriptions must be refilled at the time of your visit.
All prescription refills must be requested during business hours.
Allow 2 business days for Dr. Siegrist and her staff to handle calls about medication refills. We need to know:
- What drug are you taking?
- How much and how often? In the course of a day, how many tablets?
- When was it last prescribed?
- What other meds do you take for pain? (NSAIDs, Tylenol—how much, how often?)
- We’ll have you schedule an appointment to review your symptoms, treatment, and refill the medication, if needed.
- Controlled substances (Vicodin, etc…) require a paper prescription and must be picked up at the office during business hours.
If we receive an automated fax refill request from your pharmacy, we’ll call you to schedule an appointment to review your symptoms, treatment, and refill the medication, if needed.
If your medicine is not working, you need an appointment to discuss changing the treatment plan.
Patients who “lose” a prescription for a controlled substance need an appointment to receive a replacement.
If you “lose” your opioid prescription more than once, or forge a prescription, you will be dismissed from the practice, and State Authorities must be notified.
